Visit Hull and East Yorkshire Access statement
This accessibility statement applies to the Visit Hull and East Yorkshire website: www.visithullandeastyorkshire.co.uk
Our Commitment to Accessibility
Visit Hull and East Yorkshire is committed to ensuring equal access and opportunities for people of all abilities. We believe in using the web to its full potential to promote inclusivity for individuals with disabilities, older people, those in rural areas, and people in developing countries.
Testing and Audits
This website was last tested on prior to launch by Visit Hull and East Yorkshire. System used: A combination of automated and manual testing was conducted across all key pages.
How accessible this website is
Standards compliance
All pages on this site follow most of the W3C's WAI 2.0 accessibility guidelines, and comply to the UK's Equality Act.
Visual Presentation
Our website uses Cascading Style Sheets (CSS) for presentation. Users can adjust text size and view all content without styles if needed.
AudioEye
We have implemented the AudioEye tool to enhance accessibility for users with visual, hearing, motor, and cognitive impairments. AudioEye helps maintain WCAG 2.1 AA compliance and offers assistive tools for improved browsing experiences.
Navigation Aids
All pages include relational links for easier navigation. Some product links may open in new windows. While we strive to link only to reputable websites, we cannot accept responsibility for their content.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard due to the following issues.
Known Accessibility Issues
We are aware of the following areas that require improvement:
- Certain online forms need better accessibility functionality.
- Some third-party tools and websites may present navigation challenges.
- Maps on our location pages have limited zoom capabilities.
- We do not provide captions for live video streams as this is exempt from the accessibility regulations.
What to do if you cannot access parts of this website
Please contact us on the details below should you require any content appearing on this website in a more accessible format, for example, a PDF.
More accessible formats may include large print, Easy Read, audio recording and Braille.
Reporting Accessibility Problems
We are continually working to improve website accessibility. If you encounter any issues or believe we are not meeting accessibility requirements, please contact us:
- Email: info@vhey.co.uk
- Call: 01482 391520 (Monday to Friday, 9am – 4pm)
We aim to respond within 3 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further guidance.
More Information
For additional information on accessibility standards, visit the East Riding of Yorkshire Council Accessibility Statement, and Hull City Council Accessibility Statement.
