Tools to help your business Welcome All

Whether you're just beginning your accessibility journey or looking to enhance your existing efforts, this section offers the guidance, tools, and support you need to create a truly welcoming experience for every visitor.

We’re continually updating and expanding these resources to reflect best practices and new opportunities. If you know of a useful tool, guide, or initiative that should be included, we’d love to hear from you!

Help us grow this resource hub—get in touch and share your suggestions.

Together, we can make Hull and East Yorkshire a destination that truly Welcomes All.

Legal compliance

Equality Act 2010

Visit England - Business Advise - Pink Book

VisitEngland Accessible & Inclusive Tourism Toolkit

VisitEngland has developed a comprehensive Accessible and Inclusive Tourism Toolkit to support businesses in welcoming a broader range of visitors, including those with disabilities and access needs.

This practical guide covers key areas such as:

• Inclusive customer service
• Physical accessibility improvements
• Inclusive employment practices

Visit England Accessible and Inclusive Toolkit 

Top Tips Self Catering      Tops Tips Hotels   Top Tips Attractions      Top Tips Food and Drink

Action checklists

These practical action checklists are designed to help you understand the practical changes you can make. PDF Downloads:

Self Catering      Serviced accomodation     Business event organisers    

 Business event venues      Food and drink venues      Visitor attractions 

Discover AccessAble's digital access guides

Take a look at some of the AccessAble digital access guides across from across the region HERE

Free webinar invitation.

Join one of our short, free webinars to learn how a professionally surveyed Detailed Access Guide can help make your venue more inclusive and welcoming to a wider range of visitors.

Tue, 16 Dec - 14:00 - 15:00 GMT

Tue, 13 Jan - 14:00 - 15:00 GMT

Tue, 10 Feb - 14:00 - 15:00 GMT

Tue, 10 Mar - 14:00 - 15:00 GMT

Tue, 14 Apr - 14:00 - 15:00 GMT

Tue, 09 Jun 14:00 - 15:00 GMT

VisitEngland are once again providing very generous discounts to businesses within hospitality and tourism– 50% discount on Guided Assessments up to a maximum of £250 and 25% discount for On-Site assessments again up to a maximum of £250.

Accessibility & Inclusion resources for your business

Creating a welcoming environment for all visitors isn’t just good practice—it’s good business. Here are three valuable resources to help your business become more inclusive and accessible:

Euan’s Guide – Share your accessibility information

Euan’s Guide is a disabled access review website that empowers disabled people by sharing detailed accessibility information. Listing your business helps visitors make informed choices and discover great places to go.

List your business on Euan’s Guide

Disability Confident Employer scheme

Become a Disability Confident Committed (Level 1) employer and show your support for inclusive employment. Signing up is quick and easy—and it helps your business attract and retain talented staff.

Sign us as a Disability Confident Employer

Changing Places: Enhancing accessibility, expanding opportunity

Installing a Changing Places facility is more than just meeting accessibility standards—it’s about creating a truly inclusive environment that welcomes everyone.

Changing Places toilets are designed for people with profound and multiple disabilities who need extra equipment and space to use the toilet safely and comfortably. By offering this facility, your business or venue sends a powerful message: everyone is welcome here.

Find Facilities 

Installing Changing Places Facility in your venue