Tools to help your business Welcome All
Whether you're just beginning your accessibility journey or looking to enhance your existing efforts, this section offers the guidance, tools, and support you need to create a truly welcoming experience for every visitor.
We’re continually updating and expanding these resources to reflect best practices and new opportunities. If you know of a useful tool, guide, or initiative that should be included, we’d love to hear from you!
Help us grow this resource hub—get in touch and share your suggestions.
Together, we can make Hull and East Yorkshire a destination that truly Welcomes All.
Legal compliance
Visit England - Business Advise - Pink Book
Discover AccessAble's digital access guides
Take a look at some of the AccessAble digital access guides across from across the region HERE
Free webinar invitation.
Join one of our short, free webinars to learn how a professionally surveyed Detailed Access Guide can help make your venue more inclusive and welcoming to a wider range of visitors.
Upcoming AccessAble Webinars
· AccessAble - Your Accessibility Guide Webinar - 11 Aug 2026
· AccessAble - Your Accessibility Guide Webinar - 8th Sept 2026
· AccessAble - Your Accessibility Guide Webinar - 13th Oct 2026
· AccessAble - Your Accessibility Guide Webinar - 10th Nov 2026
· AccessAble - Your Accessibility Guide Webinar - 8th Dec 2026
AccessAble Detailed Access Guide Costs
Businesses can now use the online portal to input information about their business and receive an immediate quotation on screen. The following information is also listed in our FAQs on the Providing Accessibility Information page:
“Costs will vary depending on the type, size and complexity of each venue.
Example costs for Guided Assessments:
· £165 + VAT for a café or pub,
· £215 + VAT for a self-catering property, and
· £205 + VAT for a small museum or art gallery.
On site assessments start at £340+ VAT.
Annual renewal fees also apply and depend on the number of changes at the venue. There has been a focus on these being as affordable as possible, starting at £25 + VAT per year. By answering a few quick questions about your venue on the portal, you will receive a bespoke quote.”
VisitEngland Accessible & Inclusive Tourism Toolkit
VisitEngland has developed a comprehensive Accessible and Inclusive Tourism Toolkit to support businesses in welcoming a broader range of visitors, including those with disabilities and access needs.
This practical guide covers key areas such as:
- Inclusive customer service
- Physical accessibility improvements
- Inclusive employment practices
Visit England Accessible and Inclusive Toolkit
Top Tips Self Catering Tops Tips Hotels Top Tips Attractions Top Tips Food and Drink
Action checklists
These practical action checklists are designed to help you understand the practical changes you can make. PDF Downloads:
Self Catering Serviced accomodation Business event organisers
Business event venues Food and drink venues Visitor attractions
AccessAble Casestudies - Guided and self guided assesments
Access goals: low cost, high impact
British Sign Language – Phrases for hospitality
Accessibility & Inclusion resources for your business
Creating a welcoming environment for all visitors isn’t just good practice—it’s good business. Here are three valuable resources to help your business become more inclusive and accessible:
Euan’s Guide – Share your accessibility information
Euan’s Guide is a disabled access review website that empowers disabled people by sharing detailed accessibility information. Listing your business helps visitors make informed choices and discover great places to go.
List your business on Euan’s Guide
Disability Confident Employer scheme
Become a Disability Confident Committed (Level 1) employer and show your support for inclusive employment. Signing up is quick and easy—and it helps your business attract and retain talented staff.
Sign us as a Disability Confident Employer
Changing Places: Enhancing accessibility, expanding opportunity
Installing a Changing Places facility is more than just meeting accessibility standards—it’s about creating a truly inclusive environment that welcomes everyone.
Changing Places toilets are designed for people with profound and multiple disabilities who need extra equipment and space to use the toilet safely and comfortably. By offering this facility, your business or venue sends a powerful message: everyone is welcome here.
Installing Changing Places Facility in your venue